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This research analyzes how the dimensions of the customer experience derived from using a digital kiosk during the store visit influence shopping value, self-mental imagery and the behavioral intentions of buying and word of mouth. Mediation effects of utilitarian, hedonic and social shopping values are examined, as well as the mediating effect of self-mental imagery.

Two empirical studies were conducted to test the research hypotheses. A first analysis was carried out using a sample of 115 customers from several retail sectors. For the second study, 200 customers of one of the largest international sporting goods retailers were interviewed immediately after their store visit.

The results confirm significant influences of each dimension of the digital kiosk customer experience (sensorial, pragmatic, cognitive, social) on shopping value and self-mental imagery. They highlight strongest effects as well as the quasi-generalized mediating role of these values, and this self-mental imagery in the relations between the components of the experience and the behavioral intentions.

The studies were carried out in only one country (France). It would be also useful to consider variations in shopping motives and in involvement between retail sectors. Highlighted relationships should be deepened by experiments intended to identify the psychological mechanisms and emotions capable of mediating influences of customer experience on shopping value.

The results encourage both advice on the design of digital kiosks and the specifications of their content and several recommendations about the widespread introduction of kiosks or similar new technologies.

This research highlights influences of each of components of customer experience when using an interactive kiosk on shopping values and self-mental imagery, and central roles of these in understanding influences of the customer experience on behavioral responses.

The purpose of this paper is to explain how the role of marketing for luxury brands can be re-thought in order to ensure that such brands establish a strong connection between their luxury image and positive social and environmental values.

The findings are based upon qualitative empirical research which informed a new categorisation of consumer motivations, through the application of self-determination theory which shows how concerns for environmental and social sustainability can be integrated with individual psychological needs.

The findings provide a deep understanding of consumers of luxury-eco products which could be used by marketing practitioners to shape socially responsible purchasing decisions.

The research was designed for theory building, not theory-testing, so future research would be needed to study the efficacy of the recommended strategies for encouraging eco-luxury behaviour.

To increase the likelihood of practical applications, the authors follow the presentation of their findings with suggestions and examples for marketing to each of the consumer types identified by their research.

The findings of this research have implications of a global, environmental and social kind. The societal adoption of eco-luxury consumption is about educating consumer desire, shifting it from its current focus on personal satisfaction, to a higher level of personal and social flourishing.

The findings effectively support the claims of self-determination theory by demonstrating how and why consumer motivations differ and how an improved sense of well-being can be achieved through internalised levels of self-determination.

Research on same-sex marriage has suggested that the transition to marriage is a symbolically meaningful experience that significantly changes sexual minority lives. This chapter draws upon semi-structured, in-depth interviews with 28 married gay men and lesbians to examine how the life course trajectories they took en route to marriage shaped their experiences transitioning to marriage. A description of the short and direct and long and winding trajectories to marriage is provided. Subsequently, it is demonstrated that, although those who took the former report experiences much like those documented by research thus far, those who took the latter had smaller wedding ceremonies to which they attach relatively little meaning, and they report that getting married has done little to change their family relationships. These findings paint a more nuanced picture of the transition to same-sex marriage than has been documented to-date, and point to important directions for future research.

The purpose of this paper is to provide a sociological analysis of emergent sociospatial structures in a hot‐desking office environment, where space is used exchangeably. It considers hot‐desking as part of broader societal shifts in the ownership of space.

This analysis is based on an ethnographically‐oriented investigation, in which data collection methods used were participant‐observation and interviewing. The analysis uses Lefebvre's conceptualisation of the social production of space and draws on the urban sociology literature.

The analysis first indicates that, in hot‐desking environments, there may be an emergent social structure distinguishing employees who settle in one place, and others who have to move constantly. Second, the practice of movement itself generates additional work and a sense of marginalisation for hot‐deskers.

The paper does not provide a generalisable theory, but suggests that loss of everyday ownership of the workspace gives rise to particular practical and social tensions and shifts hot‐deskers' identification with the organisation.

Official requirements for mobility may result in a new social structure distinguishing settlers and hot‐deskers, rather than mobility being spread evenly.

The paper contributes to the literature on organisational spatiality by focusing on the spatial practices entailed in hot‐desking, and by contextualising hot‐desking within the wider spatial configuration of capitalism, in which space is used exchangeability in order to realise greater economic returns. Rather than using the popular “nomadic” metaphor to understand the experience of mobility at work, it uses a metaphor of vagrancy to highlight consequences of the loss of ownership of space.

to provide a bicultural perspective on the views of people who have completed cancer treatment and, of health providers.

Qualitative study using semi-structured interviews with 29 individuals (people who had recently completed cancer treatment and health providers). General inductive analysis was undertaken with all interview data, and a Kaupapa Māori approach was employed with the data from Māori participants.

Themes for Māori participants are as follows: (1) understanding health information is enhanced by connection and relationship; (2) the “professional” is personal and (3) enduring beyond cancer is “our” responsibility. Themes for non-Māori participants are as follows: (1) from survivorship to living with and beyond cancer; (2) from the hospital to primary care and (3) support for living with and beyond cancer.

Positive relationships, communication and self-determination are important for Māori making the transition from hospital to the community after cancer treatment. Well-coordinated processes and services are vital for supporting transitions from hospital to community for non-Māori living with and beyond cancer.

This research presents the diversity of Māori and non-Māori experiences of living with and beyond cancer, adding to the limited New Zealand literature regarding post-treatment supportive care. This paper is among the first to undertake separate interviews and thematic analyses of Māori and non-Māori experiences, and to report these separately. Determinants of positive survivorship experiences are identified, specifying a central and expanded role for cancer care services.

The purpose of this paper is to identify job satisfaction issues for managers from large organizations in Cyprus. It aims at identifying Cypriot managers' areas and levels of job satisfaction and developing recommendations for ways Cypriot managers can improve job satisfaction.

Primary data are collected from a questionnaire using closed ended questions. Data analysis methods used include frequency distributions, factor analysis and regression analysis.

Results indicate that there are three areas that influence the job satisfaction levels for managers in Cyprus: self‐fulfillment, independence, and job environment. It appears that managers in the private sector experience higher levels of job satisfaction in issues regarding their self‐fulfillment. In addition, managers supervising large numbers of employees have higher job satisfaction levels for elements in their job environment than managers with smaller numbers of subordinates.

This study is limited to Cypriot managers in large organizations in Cyprus.

This is believed to be the first study to look at job satisfaction levels in Cyprus. These results provide some information that may be useful to employers in Cyprus as they work to ensure their managers experience high levels of satisfaction with their jobs.

Design for maintainability (DfM) is a construction technique that links maintenance objectives with the design process. Adopting DfM within the construction industry is a solution that can make the maintenance of buildings cost-efficient and simpler. This study investigates the level of implementation of DfM among design professionals in the Ghanaian construction industry (GCI).

The data from design professionals comprising architects and civil/structural engineers were collected via a questionnaire survey. The data obtained were analyzed using descriptive and inferential statistical tests.

The findings revealed a high level of engagement of design professionals in DfM practices in the Ghanaian construction sector. This high level of engagement is credited to the high level of awareness of the concept of DfM among design professionals, the level of education of design professionals, experience in professional roles and familiarity with the principles of DfM.

This study offers information and fresh perspectives on how cutting-edge DfM principles are practiced in the GCI. The study raises awareness and the level of DfM implementation among design professionals in the GCI. It offers information on how the application of DfM principles enhances cost-effective maintenance that allows facilities to stand the test of time and prove more relevant for users. The understanding and application of DfM in different countries are important if such concepts are to take deep root in the global built environment sector.

Despite endeavors to alleviate construction and demolition waste and the indications that the process of deconstruction has the potential to steer waste reduction initiatives, there has not been a progressive increase in the adoption of Design for Deconstruction (DfD) in the global south, especially Ghana. This paper aims to identify and analyze the barriers to implementing DfD in developing countries.

A structured questionnaire survey was used to solicit the views of 240 design professionals in the Ghanaian construction industry (GCI). The questionnaire was developed by reviewing pertinent literature and complemented with a pilot review. Data were analyzed using descriptive and nonparametric statistics.

The findings revealed ten (10) significant impediments to implementing DfD within the construction industries in developing economies. These impediments revolve around cost, legal matters, storage, incentive and design-related matters. Key among these barriers is “For recovered materials, there are little performance guarantees,” “The absence of strict regulations regarding design for deconstruction,” “Lack of a large market enough for components that have been recovered,” “The need for building codes that address how to design with reused materials” and “Lack of effective design for deconstruction tools.”

The results of this research shed light on a relatively unexplored area within the construction sector, particularly in a developing country like Ghana. Furthermore, to the best of the authors’ knowledge, the study contributes fresh and supplementary knowledge and perspectives regarding the challenges in implementing DfD practices.